Subscription Model¶

TagOps starts every workspace with a 14-day free trial that allows you to connect a single AWS account and explore tagging automation without cost. When you're ready to continue, subscribe through AWS Marketplace. Billing, upgrades, downgrades, and cancellations are managed in AWS Marketplace—not inside the TagOps console.

In the app, Settings → Subscription shows your current plan, trial dates, and AWS account limit. Account limits update when AWS Marketplace entitlement changes are applied, so you keep access to tagging, scanning, inventory, and event-based automation.

To upgrade from free trial to paid, open the TagOps product page in AWS Marketplace, click View purchase options, choose Available to purchase offers under the Your offers tab, then click Subscribe. See Subscription Management for the full steps and what happens if the trial expires.

When a Subscription Expires¶

If you cancel or let billing lapse in AWS Marketplace, TagOps follows Marketplace entitlement status. When the tenant is no longer entitled:

• The console stays accessible, but actions become read-only you can review inventory, rules, scans wont run, and you wont be able to add accounts, or save changes.
• Administrators receive an inactivity email that includes the exact expiration date and a reminder that data retention now counts down.

If you resubscribe through AWS Marketplace, access and limits restore once entitlement is active again.

30 Days After Grace Ends¶

TagOps retains tenant data for 30 days after the grace period concludes. During that window we send a warning email 7 days before deletion. If the tenant is still inactive once the 30-day retention window closes, the cleanup service permanently deletes accounts, stored scan data, and user access, and sends a final confirmation email. Reactivating before deletion preserves everything; after deletion, a fresh signup is required.